Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Barcelona, Barcelona

Double charged and frozen bank account

Mejuri - Double charged and frozen bank account

Mejuri has single-handedly shattered any illusion I had about competent customer service and reliable transactions. My recent brush with this brand has been a maddening journey through the depths of their astounding ineptitude, leaving me fuming with the kind of anger that only gross negligence can inspire.

Let's dive into the first act of this horror show: a mind-numbing 20 days to process a refund.

I returned an item, expecting a seamless transaction, but Mejuri decided to play a twisted game of financial cat and mouse. They held onto my money for an agonizingly absurd amount of time, displaying a level of disregard for customer well-being that is nothing short of infuriating.

But wait, there's more. In a spectacular display of financial recklessness, Mejuri managed to charge me twice for a single order. Bravo!

If their goal was to create a financial Chernobyl, they succeeded with flying colors. Not content with this feat, they then froze my bank account, holding me hostage in a financial purgatory for an excruciating seven days. The audacity!

Attempting to communicate with Mejuri's customer service has been a lesson in futility. Their responses are as sluggish as a snail on tranquilizers, and their ability to resolve issues is a joke.

It's as if they're blissfully unaware of the havoc they've wreaked on my financial stability.

To those contemplating a dalliance with Mejuri, I implore you to run run far away. This is not a company that deserves your trust or your hard-earned money.

Their blatant incompetence and lack of regard for customers are not just red flags; they're blazing sirens warning you of an impending disaster. Consider this a battle cry from someone who's been burned: steer clear of Mejuri unless you have a masochistic penchant for financial chaos and soul-crushing frustration.

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User's recommendation: run away from them

marcia c Nie

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Verified Reviewer

I have been trying to get an andwer

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I made an order , never received a confirmation

cannot get an answer if they have my order . impossible to talk to anyone

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Cons:
  • Never can talk to a customer service person

Preferred solution: answer if they have my order

Laura L Wsy
map-marker Toronto, Ontario

Package

I received an email at 11:25 that my package is on its way. I placed my order on November 25 then I got an email saying that my package is on its way on November 28.

I would like to know where is my package I will give you the order number.

M1 5052****WH I called FedEx and they said they havent received the package. Theyve been waiting for it so please let me know whats going on.

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Loss:
$136
Pros:
  • Jewelry is nice
Cons:
  • Where is my package

Preferred solution: Deliver product or service ordered

Debra F Rye

To get an email and order nimber

I never got an order number or email about my order I made an order on line but never got an email or Oder number

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Pros:
  • Great jewel
Cons:
  • No cons

Preferred solution: An email confirmation. And order number

Nature Uts
map-marker Saskatoon, Saskatchewan

Shipping question

Just a shipping question wantinbb gb to seee if an item can be processed faster and if there was anything I could do

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Theresa P Wnx
map-marker Tampa, Florida

Box upon delivery was EMPTY

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Mejuri - Box upon delivery was EMPTY

Waited over a month for my deleivery. Then had issues with retrieving from Fed Ex location only to find box empty. No single Huggie ear ring in box

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User's recommendation: BEWARE

Teri P Rrw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

The package was empty after much trouble getting it from Fed Ex

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Mejuri - The package was empty after much trouble getting it from Fed Ex

Delivery of earring. Box did not contain my single earring Huggie w stud.

I cant reach the company and have sent many emails. Lease complete my order or send refund

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Loss:
$48
Pros:
  • Product is affordable
Cons:
  • Delivery stinks

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy

Theresa P Avu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Los Angeles, California

I did NOT receive my ordered earring

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Mejuri - I did NOT receive my ordered earring

The package was received from Fed Ex location and box was in tact but upon opening NO earring in box

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Loss:
$48
Pros:
  • Good price
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: If not resolved Do not purchase from them

Barbara L Rzn

I was sent two of the same items by mistake

I ordered a ring as a gift for my daughter. She loves it.

However, for some reason I was sent two of the same products they arrived a few days apart. I don't want to have to pay a $30 shipping fee.

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Loss:
$100

Preferred solution: Full refund

Anonymous
map-marker Massapequa Park, New York

Unable to contact Mejuri did not complete an order

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M10502****SG order number I did not receive a complete order I ordered 2 rings I received gem drop stacker ring size 5 never received heart enamel ring blue Shapiro size 5

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User's recommendation: Be wary ordering with mejuri

Anonymous
map-marker Houston, Texas

Refund

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They returned my text and helped me. they will refund my money. No complaints about the company at the moment

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